Edward.Torres
April 28, 2021
"The silliest company ever."
The silliest company ever.
Their soundIDreference app was working properly in trial mode so I decided to buy it. Their clunky licensing procedure instantly made the app crashes on all my computers. I can't reopen it anymore on any computer, I just click on the icon and nothing happens. Tried everything, reinstalling, restarting the mac, etc. Nothing worked. Their customer support replied 7 days after my original support request. I mean, 7 days for an email reply in 2021 (after having paid 249€) is disrespectful and utterly offensive. Other than that, after following their suggested procedure the app gave me the exact same problem and it still doesn't work at all. I can't open it, totally unusable. That's the silliest experience I've ever had. Their licensing feature literally makes an app that was working perfectly totally unusable and they made me waste my time.